Help Center
Once you have placed your order, we will send you a confirmation email with your order details.
Additionally, you can track the status of your order simply by giving us a call at 718-436-5511 or chat with us at orders@rubashkinsmeatstore.com.Due to the perishable nature of our products We have a 24 Hours change policy, which means The return or exchange is made within 24 hours of delivery.
To be eligible for a change, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.We are currently delivering in NYC(5 Boroughs), Monsey, Tolland county, New Heaven county and Catskills in the summer time.
For shipping outside of these areas, please reach out to our support through our phone number / email address.Once you've placed your order, it usually take a few hours to process it for delivery depending on where you expecting the package to be delivered.
Standard delivery time for the areas covered by our delivery staff are presented below.
- Brooklyn: Same day delivery.
- Manhattan/Bronx/Queens/Staten Island: 1-2 days.
- Tolland county/New Heaven county: 1-2 weeks.
For shipping outside of these areas, please reach out to our support through our phone number / email address.
Our support team is always happy to guide you at any step!
You can purchase on our website using a debit or credit card.
We additionally offer support for PayPal, Amazon Pay, Apple Pay, and Google Pay.
You can chose these payment methods at checkout.